Billing cycle
Understanding the WU billing cycle
We measure workload usage based on the calendar month. This means that your app's workload usage will accrue from the 1st to the last day of each month. As a new month begins, we reset this count, providing a fresh start for tracking your app's activity.
Billing cadence
The billing of workload is synchronized with your app plan or subscription billing cycle. This synchronization ensures consistency and predictability in your billing:
Monthly Billing Cycle: If your app plan is on a monthly billing cycle, any overages incurred by your app are included in your next monthly bill. For instance, if your app plan is billed on the 10th of every month, here's how it would work:
Accrual Period: Workload Units (WU) accrue from December 1st to 31st.
Calculation of Overages: At the end of the calendar day on December 31st, we calculate and invoice any overages for December.
Billing: On January 10th, you're billed for your monthly app plan (covering January 10th to February 10th). This bill also includes the overage amount for December.
Annual Billing Cycle: For those on an annual billing cycle, billing for the previous month’s overages occurs at the start of each month. This approach ensures that you are always up-to-date with your app's usage and expenses.
Prorated charges for purchased workload tiers
When you purchase an additional workload tier, we prorate the initial charge. This proration aligns with the billing period of your app plan, whether it's monthly or annually. This method ensures that you only pay for what you use, and the charges are aligned with your existing billing cycle, making it easier to manage and predict your app's running costs.
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